Privacy Policy

Effective Date: March 15, 2010

At Mitchell Realty, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Phone number
• Email address
• Property address
• Information related to buying, selling, leasing, or managing real estate
• Any other information you choose to provide through forms, email, phone, or text message

We may also collect limited technical information such as your IP address, browser type, and website usage analytics to improve our website and services.

How We Use Your Information

We use your information to:

• Respond to your inquiries
• Provide real estate brokerage and property management services
• Schedule appointments and property showings
• Communicate regarding transactions, listings, leases, and services
• Send important updates regarding your account or requested services
• Improve our website and customer experience
• Comply with legal and regulatory requirements

SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages, we may use SMS messaging to:

• Confirm appointments
• Send appointment reminders
• Notify you of schedule updates
• Provide important transaction or property-related communications

SMS Terms & Conditions

• We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
• You can cancel the SMS service at any time by replying STOP. After you send the SMS message "STOP," we will send you a confirmation message indicating that you have been unsubscribed. After that, you will no longer receive SMS messages from us. If you wish to opt back in, simply sign up again as you did initially.
• If you are experiencing issues with our messaging program, reply HELP for assistance or contact us directly at mari@mitchellrealtyllc.com.
• Carriers are not liable for delayed or undelivered messages.
• Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. For questions about your text or data plan, please contact your wireless provider.

Information Sharing

Mitchell Realty respects your privacy.

We do not sell, rent, or trade your personal information to third parties.

Data will not be sold or shared with third parties for marketing or promotional purposes.

We may share information only when necessary to:

• Facilitate a real estate transaction or property management service that you have requested
• Work with trusted service providers who assist in operating our business (under confidentiality obligations)
• Comply with applicable laws, court orders, or legal processes
• Protect the rights, property, or safety of Mitchell Realty, our clients, or others

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission is completely secure, we strive to use commercially acceptable means to protect your information.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality. You may choose to disable cookies through your browser settings; however, doing so may affect certain website features.

Third-Party Links

Our website may contain links to third-party websites. Mitchell Realty is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Privacy Rights

You may request to:

• Review the personal information we maintain about you
• Correct inaccurate information
• Request deletion of your information where permitted by law
• Opt out of future communications

To make a privacy-related request, please contact us using the information below.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Mitchell Realty, LLC

Website: www.mitchellrealtyllc.com

Email: mari@mitchellrealtyllc.com

Phone: (210) 549-4037

Changes to This Privacy Policy

Mitchell Realty reserves the right to update this Privacy Policy at any time. Any revisions will be posted on this page with an updated Effective Date. Continued use of our website or services after changes have been posted constitutes acceptance of the revised policy.